Refund Policy
For RendiScore purchases · Last updated: August 2026
Our policy
If RendiScore isn't right for you, contact us within 14 days of your purchase date at info@renditum.com and we'll issue a full refund. You don't need to give a reason.
How refunds are processed
RendiScore is sold through Paddle.com Market Ltd, who act as Merchant of Record for all purchases. Once we approve a refund request, Paddle processes the actual refund back to your original payment method. Processing times depend on your bank or card issuer, typically 5–10 business days.
After a refund
Once a refund is issued, your license key is deactivated and RendiScore's paid features (saving and comparing properties) will no longer unlock on any device. The free, single-property calculator remains available to everyone regardless.
EU right of withdrawal
If you are a consumer in the EU, you may also have a statutory right of withdrawal for digital purchases under the Consumer Rights Directive, as implemented in German law (§ 312g, § 356 BGB) — Paddle presents the applicable withdrawal terms, including any waiver you agree to for immediate access to digital content, at checkout. Our 14-day policy above is offered in addition to, not instead of, any statutory rights you have.
Contact
Questions about a refund: info@renditum.com.